Yes, when configured correctly — and we handle the configuration. AI call recording compliance mostly comes down to disclosure: telling callers the call may be recorded. Ava can announce that naturally at the start of every call, and we set it up to match your state's consent rules.
This isn't legal advice — but here's the plain-English landscape. States fall into two camps on recording phone calls:
Because your customers can call from anywhere, the safe standard is to play the disclosure on every call, everywhere. That's how we typically configure Ava. For a deeper look, see call recording consent laws for contractors.
During onboarding, tell us where you operate. We configure the recording disclosure to match — and if you'd rather announce recording on every call regardless of state (many shops do, for simplicity), that's a setting, not a project.
Confirm your local requirements with your attorney, especially if you market across state lines. Rules change, and a five-minute conversation with your lawyer beats a paragraph on any website, including this one.
AI call recording compliance isn't a reason to avoid recording — it's a reason to do it deliberately. The disclosure is one sentence at the top of the call, callers are used to hearing it from every big company they deal with, and the recording protects you when a customer remembers the conversation differently than you do.
For the mechanics of what gets recorded and how you use it, see how AI call recording and transcription works.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.